Which of the following activities takes place at distribution centers?

• A. Quality control checks
• B. Receipt of goods
• C. Employee training
• D. Customer service calls

Answer: (B)

Distribution centers function as hubs where goods are received, stored, and prepared for distribution. The main activity at a distribution center is the receipt of goods: shipments arrive, staff verify quantities and condition, record items into the inventory system, and assign storage locations so the items can be efficiently pulled for orders. This receiving step is essential because it starts the flow of inventory through the DC and enables accurate stock control for future picking and shipping. While quality checks can occur at receiving, and employee training or customer service calls can happen in other settings, the core operation that defines a distribution center’s role is accepting and logging incoming goods.